Privacy Policy

Duqueluxbrush Privacy Policy

Last updated: January 8, 2026

This Privacy Policy describes how Duqueluxbrush (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://duqueluxbrush.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, communicate with you, process transactions, comply with legal obligations, and protect our business.

What Personal Information We Collect

Information You Provide Directly

  • Name, billing address, shipping address

  • Email address and phone number

  • Order and payment confirmation details

  • Account login information

  • Customer support communications

Providing certain information is optional, but some features may not function without it.

Information Collected Automatically (Cookies & Usage Data)

We automatically collect information such as:

  • IP address

  • Browser and device information

  • Pages viewed and interactions with the Site

This data helps us improve functionality and user experience.

Information from Third Parties

We may receive information from:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics and marketing tools

How We Use Your Personal Information

  • Order fulfillment and account management

  • Customer support

  • Marketing and promotional communications

  • Security, fraud prevention, and legal compliance

Cookies

We use cookies to operate and improve our Site. You can manage cookie preferences through your browser settings, though disabling cookies may affect site functionality.

How We Share Personal Information

We may share your personal information with:

  • Service providers (payment processors, shipping partners, analytics providers)

  • Shopify and related ecommerce tools

  • Legal or regulatory authorities when required

We do not sell personal information in exchange for money.

User-Generated Content

Reviews or other content you post publicly on the Site will be visible to others. We are not responsible for how third parties use information you choose to share publicly.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Privacy

Our Services are not intended for children under 16, and we do not knowingly collect personal information from children.

Data Security & Retention

We take reasonable measures to protect your information but cannot guarantee absolute security. We retain personal information only as long as necessary to fulfill legal, operational, and contractual obligations.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request correction or deletion

  • Opt out of marketing communications

  • Restrict or object to certain data processing

You can exercise these rights by contacting us using the information below.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: support@duqueluxbrush.com